Frequently Asked Questions
General information
Check-in is possible from 3 p.m. Depending on availability, we are happy to offer an earlier check-in for a fee. You can request this conveniently during online check-in.
Check-out is at 12 p.m. You can stay on the premises after check-out until 3 p.m., but late check-out from the room is subject to availability and incurs an additional cost. You can store your luggage at the front desk.
Our boutique hotel is quiet, central and hidden in the Berlin district of Charlottenburg, not far from the lively Kantstraße, the Kurfürstendamm and Messe Berlin.
Wilmina offers individually designed rooms and suites in the historic building, as well as modern apartments, lofts and penthouses with one or two rooms in the new building. The new building is accessible via the garden. There are seven room categories in the historic building and five apartment categories in the new building.
Yes, we have 20 parking spaces in our underground car park. You can reserve a parking space for €26 per night. Parking spaces with charging stations are available for an additional €20 per stay.
The entrance height and further information can be found here.
Yes, we are Greensign verified. We hold official sustainability certifications and are deeply committed to environmentally responsible practices. We prioritize the use of regional and seasonal ingredients, supporting local suppliers and reducing our carbon footprint.
To further reduce our environmental impact, we rely on solar energy and maintain our own rooftop garden, which provides fresh produce directly to our kitchen.
Architecture Prize Berlin 2023
German Sustainability Prize for Architecture 2022
196+ Hotel Property of the Year 2022
Winner BDA Prize Berlin 2021 (Association of German Architects)
We are also Greensign verified and have 1 Michelin Key.
Our hotel offers accessible rooms and apartments designed for guests with limited mobility. All floors of the building are easily accessible by lift.
Please note: Due to the listed building status, some public areas – including the lounge, courtyard and sauna area – are not fully accessible.
For individual advice on accessible accommodation, please contact us in advance at: welcome@wilmina.com
Yes, bikes can be securely locked in the courtyard or in the parking garage.
Wilmina has 44 rooms and suites ranging from 11 to 75 square meters in the historic building, as well as 22 spacious apartments, lofts and penthouses ranging from 80 to 246 square meters in the modern new building.
We deliberately refrain from a classic star rating. However, quality, design and service meet the highest standards.
Yes, our design hotel offers a relaxed and inspiring environment for business travellers. With high-speed Wi-Fi, quiet workspaces and desks in the rooms. Discover our event space Amtsalon for workshops, conferences or meetings.
Our hotel is a stylish hideaway for couples who want a quiet, romantic break – including an exclusive sauna, quiet garden oasis and the excellent Lovis restaurant.
Wilmina is an award-winning architectural ensemble that combines history, design and sustainability in a unique way. Read more about it here or discover the history during your stay — feel free to speak to our team!
The journey from BER Airport takes about 40 minutes. At peak times, the journey time may be longer. Find more information to plan your arrival here.
U-Bahn, S-Bahn and bus lines are within walking distance. Details on how to get here by public transport can be found here.
Yes, dogs are welcome in the hotel, except for the breakfast area rooftop terrace and lounge. Please contact us in advance at welcome@wilmina.com for details on availability, prices and small surprises for your four-legged friend.
Children are more than welcome at Wilmina. We are happy to provide you with complimentary baby beds (up to two years old) during your stay. An extra bed for children can be prepared for 25€ per night. For extra space, we recommend our spacious apartments.
Yes, our reception is at your disposal 24 hours a day, 7 days a week.
Yes, our showers in the sauna area are also available to you after check-out. Please contact the front desk to gain access.
Rooms and Apartments
Yes, especially our spacious apartments with up to two rooms are ideal for families.
Yes, you can stream your favourite content to the TV via Chromecast.
All rooms feature: Smart TV with Chromecast, High-quality FRAMA toiletries (incl. shampoo & shower gel, body lotion & conditioner on request), Make-up mirror and GHD hairdryer, Bathrobe, slippers and towels, Pillow menu for individual sleeping comfort.
All rooms are quietly located facing the courtyard or garden – ideal for sleeping with the window open.
All our apartments have a fully equipped kitchen.
An electric kettle is available in selected room categories. In addition, the lounge bar offers free tea, coffee and fresh fruit at all times.
The Garden View and Penthouse categories have air conditioning. Bathtubs are available on request in selected categories.
Yes, please inform us of your needs when booking.
Prices and Payments
In our hotel we only accept card payments with Visa, Mastercard and American Express. In the Lovis Restaurant, however, you have the option of paying with cash. Charges from the outlets (Lovis, LOTTA Tagesbar, Wilmina Brot) can be conveniently charged to your room and paid at check-out*.
*You will need to provide a credit card for this at check-in.
The city of Berlin charges a city tax of 7.5% per night on the overnight rate. This is payable at check-in, unless previously paid. We will forward the tax directly to the city of Berlin without deduction.
Yes, a valid credit card is required to guarantee your booking.
You can reserve up to 5 rooms per booking. For group bookings, please contact us at welcome@wilmina.com directly.
Standard Rate:
- Prepayment: 24 hours before arrival
- Free cancellation or rebooking: up to 24 hours before arrival
- Late cancellation/no-show: full price will be charged
- City Tax: 7.5% per night, payable on site
Flexible Rate:
- Advance payment: 14 days before arrival
- Free cancellation or rebooking: up to 14 days before arrival
- Late cancellation/no-show: full price will be charged
- City Tax: 7.5% per night, payable on site
Non-Refundable Rate:
- Prepayment: immediately after booking
- No free cancellation or rebooking possible
- Late cancellation/no-show: full price will be charged
- City Tax: 7.5% per night, payable on site
You will always get the best price by booking directly on our website.
The cancellation policy depends on the rate booked. Details can be found in the respective rate description.
Services
Yes, we are happy to store your luggage at the reception – both before check-in and after check-out.
There is no classic concierge, but our reception team is always available for recommendations, bookings and questions. Also discover our neighbourhood map at the bottom of this page with local highlights.
Yes, we offer laundry and dry cleaning services for a fee.
Towels that are placed on the floor are automatically replaced.
The rooms are cleaned daily. A change of bed linen is available on request.
Yes, we are happy to assist you with reservations.
Food and Drink
Breakfast is served daily in our library. In the warm season, you can also have breakfast in the green courtyard.
Monday to Saturday, 7 a.m. – 11 a.m.
Sunday and Holidays, 8 a.m. – 12 p.m.
What options are available for breakfast?
For breakfast, we serve a varied buffet with fresh bread and croissants from our bakery, a selection of savoury cold cuts and cheeses, fresh fruit, yoghurt, various cereals and hot egg dishes. This is accompanied by freshly brewed coffee, tea and juices. Vegetarian, vegan and gluten-free options are always available. Please speak to our team if you have any food intolerances.There are always vegetarian, vegan and gluten-free options to choose from. Please feel free to contact our team if you have any intolerances.
Yes, “Wilmina Brot” – our in-house bakery next to the reception – bakes fresh sourdough bread and other baked goods for breakfast every day. The baked goods can also be bought in the bakery.
The Lovis Bar and the LOTTA Day Bar have terraces. Breakfast also takes place in the green courtyard in summer. The restaurant itself has no outdoor seating.
Yes, the Lovis restaurant, run by Sophia Rudolph, serves creative German-French cuisine in a unique setting. You can find out more and reserve a table here.
Our daybar LOTTA is open daily and serves homemade breakfast, lunch and aperitifs made from regional and seasonal ingredients.
The honesty bar is located in the lobby and is accessible to all guests. Here you can get free tea, coffee, water, fresh fruit and daily cakes from our bakery.
Ice cubes are available at the honesty bar.
Yes, from Tuesday to Saturday from 18:00 we offer a small selection of meals in the room. The honesty bar is open 24/7 and offers coffee, water, fruit and freshly baked cake from our bakery.
Wellness and Leisure
Yes, there are rental bikes available for 18€ per day. These are equipped with a basket and lock and can be parked in our courtyard.
On our website you will find our recommendations for the neighbourhood.
Yes, next to the lounge is a social room with seating, a billiard table and a selection of board games.
Our gym and yoga room is located on the ground floor behind the library. The room has high-quality equipment from TechnogGym and Nohrd. Via the gardens you can also reach the Pilates Studio BEYOND. Guests of the Wilminas enjoy 20% when booking Reformer Pilates, Pilates and Yoga classes. Bookable at the reception.
Our sauna is free of charge and open daily. You can also reserve private time slots to enjoy the Sauna in private. Our reception will be happy to help you reserve a time slot. Bathrobe, slippers and towels can be found in your room.
Yes, you have access to our seasonal pool via the roof terrace. The pool is not heated for sustainability reasons and serves as a welcome cool off in summer, while in winter it can be used for a cold plunge after the sauna.
Events and Conferences
All rooms have high-quality equipment and lighting. In addition, you will have a team that will look after you throughout the entire time and can help with all questions.
The Amtsalon has over 1850 square meters of space, divided into 25 rooms. The rooms each vary between 15 and 25 square meters in size.